E.ON Drive Infrastructure
E.ON Drive Logo

Operations Manager (m/​f/​d)

Birmingham, England, United Kingdom
  • E.ON Drive Infrastructure
  • Full time
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Operations Manager (m/f/d)

E.ON Drive Infrastructure

E.ON Drive Infrastructure (EDRI) is a market-leading charging station operator across Europe and part of the E.ON Group. EDRI builds, owns, and operates public charging infrastructure for all types of electric vehicles. The company's goal is to create a sustainable world by providing charging stations for everyone, everywhere.

The team currently employs more than 170 people and operates over 6,600 public charging points in 10 European countries: Sweden, Denmark, Germany, the Netherlands, Poland, the United Kingdom, the Czech Republic, Italy, Hungary, and Romania. Together with site partners, EDRI will expand its network by installing an additional 1,000 high-power charging points per year.

Operations Manager (m/f/d)

Location: Birmingham, England, United Kingdom

Job description

Your mission

The Operations Manager plays a key role in managing and expanding the EV charging network, ensuring a reliable, user-friendly and high-quality charging experience. The focus is on operational excellence, customer satisfaction and supporting the transition towards a fossil-free future, while strengthening the companys position in a fast-growing market.

Key Responsibilities
  • Monitor daily operations and ensure full operational readiness of the charging network
  • Support the commissioning and integration of new charging stations
  • Respond quickly to customer enquiries, resolve issues and act on user feedback
  • Conduct site visits to troubleshoot and ensure proper functionality
  • Contribute to projects aimed at continuously improving the charging infrastructure in collaboration with local and global teams
  • Ensure compliance with relevant local and international regulations

Your profile

  • A solid technical understanding of electric mobility, charging infrastructure and related technical requirements is essential, and you bring a strong interest in new technologies
  • You are able to organise, monitor and continuously optimise operational processes while applying structured process management methods
  • Experience in planning, implementing and monitoring projects, particularly in charging infrastructure improvements, is important for success in this role
  • Strong troubleshooting and problem-solving skills enable you to quickly identify and resolve technical issues at charging points
  • Ensuring reliable, safe and high-quality operations through consistent quality control is a key part of the position
  • A strong service orientation and passion for delivering an inclusive and outstanding customer experience are highly valued
  • You communicate clearly and effectively with internal and external stakeholders and collaborate well across different teams
  • An independent working style, confident workload management and the initiative to solve new and complex challenges complete the profile

Why us?

  • People take centre stage: Become part of a dynamic, ambitious and agile team that develops solutions for the eMobility market and be part of our EDRI events or the next after-work event
  • With us, you get the best of both worlds - 100% start-up with the support of a large company
  • The freedom you need: We offer you hybrid working with flexible working hours
  • Workation: Enjoy the flexibility to work temporarily from abroad within the EU
  • You will receive a competitive salary with a performance-related bonus
  • A company pension scheme is of course also one of the benefits with us
  • Sustainable learning opportunities: We support you with a training budget of 5,000 euros per year
  • You get everything you need to get started: onboarding with welcome gifts and top hardware

What else you should know:

Employment type:Full time
Work Model:Hybrid
Company:E.ON Drive Infrastructure
Job number:2551876

What makes EDRI stand out as an employer

  • Home office option

  • Flexible working hours

  • Performance-related bonus

  • Standard number of vacation days

  • Personal training budget

  • Teamevents

Recruiter

Recruiting and Employer Branding Manager

Any questions?

Lisa will be happy to answer any questions you may have by e-mail.

lisa.wuerpel@edri.com

Quick application

LOVE

TRUST

DO

How we work at EDRI

Sustainability is at the heart of what we do – our EDRI goal is to create a sustainable world by providing charging infrastructure for everyone, everywhere. We plan, install, and operate a network of public charging infrastructure that supplies all electric vehicles with 100% green electricity and contributes to the decarbonization of transport and mobility across Europe. More than 170 amazing employees in 10 different European branches form a motivated team driven by a company culture based on trust and enjoyment. As an employer, we care about your well-being, as well as long-term learning opportunities and professional development, to maintain the maker mentality that we value so much in our team.

1. Love

We LOVE infrastructure and are passionate about what we do. The entire team is intrinsically motivated to achieve our goal of creating a sustainable world by making charging available to everyone, everywhere.

2. Trust

We TRUST our colleagues. Each individual is an expert in what he or she does. Our company's success is the sum of all the valuable contributions of each individual. We cannot and do not want to miss a single team member. That is why we promote a working environment of trust and belonging in which team spirit is the greatest asset.

3. Do

We pursue a doer:in mentality in everything we do, because we want to move forward quickly and get things done. That's why our hierarchies are flat, decisions are made quickly and each individual is fully responsible and authorized to act in his/her area of expertise.